Sérgio Sousa

Invited Assistant Professor

Bio

He received his PhD in Management (Univ. Lisboa), a MSc in Psychology (Coventry University), and a PGCert in Learning and Teaching in Higher Education (University of Hertfordshire). A Chartered Psychologist (British Psychological Society), a Fellow of the Higher Education Academy and of the Chartered Institute of Personnel and Development, he has been a Visiting Professor in the Human Resources domain for more than 25 years. His research has spanned diverse aspects in the intersection of organisational, social and educational psychology, including adolescent bullying, aggression, disruptive workplace behaviours, and organisational culture. Concurrently, he has been working as a People Director for FTSE100 and Fortune 500 companies, with more than 20 years of international exposure at management level.
Paper

The effectiveness of school-based interventions in the prevention and reduction of adolescents’ bullying behaviours: A qualitative evidence synthesis using meta-ethnography

Sérgio Sousa (with Sergio Sousa). 2025. Manuscript in preparation
Paper

The effectiveness of learning strategies for Human Resource Management working students

Sérgio Sousa (with Sergio Sousa). 2024. Manuscript in preparation
Other

Incorporating AI Technology in the Service Sector: Innovations in Creating Knowledge, Improving Efficiency, and Elevating Quality of Life

Sérgio Sousa (with Sergio Sousa). 2023.
Paper

Organizational Culture and Quality Management Practices in the Hospital Sector

Sérgio Sousa 2019. Journal of Reviews on Global Economics
Other

Human resources management audits as an internal customer service continuous improvement process

Sérgio Sousa (with Sergio Sousa). 2014. IV Conferência em Investigação e Intervenção em RH
Paper

Knowledge Profiles Boosting Innovation

Sérgio Sousa 2013. Knowledge Management: An International Journal
Other

HRM/IT - Integration Model Human Resource Management / Information Technologies

Sérgio Sousa (with Sergio Sousa). 2011.